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Friday, July 04, 2008
Home > Support > Network Status

Current Network Status Message

Current Time: 7/4/2008  15:29

  6/26/2007  10:37 There is currently a Tellurian network outtage effecting DSL customers in New York. Tellurian is currently working to resolve the issue. We'll post updates here as we recieve them. Thank you.

Network Message History

  3/19/2007  11:05 There is currently an outtage in the Absecon area that is affecting south jersey customers. At this time, it looks like a Verizon PVC issue. We are working with Verizon to correct any issues as quickly as possible. Thank you.
  12/4/2006  09:28 The network outtage which caused intermittent connectivity for our central and northern new jersey customers last Friday has been resolved as of Saturday afternoon. Any service issues UN-related to the outtage can be called in to technical support. Thank You.
  12/1/2006  18:10 Local ISP technicians are still on-site at our newark POP. They will continue working through the evening until the issue that caused the network outtage is resolved. Customers in Central and Northen New Jersey may continue to experience intermittent service until that time. Thank you for your patience.
  12/1/2006  12:04 THERE IS A NETWORK OUTTAGE IN OUR NEWARK, NEW JERSEY POP. THIS IS EFFECTING T1 AND DSL CUSTOMERS IN THE CENTRAL AND NORTHERN NEW JERSEY AREAS. OUR TECHNICIANS ARE WORKING WITH A CONNECTING PROVIDER TO RESOLVE THE ISSUE AS QUICKLY AS WE CAN. WE'LL POST ANOTHER MESSAGE ONCE THE SITUATION IS RESOLVED.
  9/26/2006  11:25 UPDATE: THE ROUTING ISSUE EFFECTING CUSTOMERS IN CENTRAL AND NORTHERN NEW JERSEY HAS BEEN RESOLVED AS OF ABOUT 10:45AM.
  9/26/2006  10:19 ATTENTION: Customers in central and northern New Jersey. We are currently experiencing intermittent connectivity and/or slow throughput when connecting to certain websites. We are currently working with an upstream provider to resolve the issue as quickly is possible.
  8/17/2006  10:25 We are currently experiencing intermittent packet loss with one of our upstream Internet connections which is causing slowness for some customers in New York and Northern New Jersey. The upstream carrier is aware of the problem and it should be resolved shortly. Thank you for your patience.
  8/16/2006  13:33 We are currently experiencing difficulties with some hardware in our Newark, NJ office. It may result in intermittent losses of connectivity for about 2 minutes at a time. Replacement hardware will be installed by 2006/08/17.
  8/8/2006  13:42 ATTENTION: We will be performing scheduled maintenance on one of our routers between 5:30am and 7:30am on Wednesday, August 8, 2006. Customers in northern NJ and New York City may experience a brief interruption of service during this time.
  8/22/2005  16:13 Attention: There are currently several variants of a worm spreading around via e-mail. Please do not open any attachments unless you are expecting them from the sender. Any messages from postmaster or The Post Office should be disregarded and deleted. Messages that ask you to fill out a form, or open a .zip should be deleted; they may often say they are from McAffee, this is a hoax.

Local-ISP's Technical Staff has created several filters to block as many of these messages as possible. We appreciate your help in containing this problem, and stopping its spread across our network.
  7/6/2005  10:50 As of this time most if not all errors associated with the Mail software upgrade have been rectified. If you continue to have problems please contact the Technical Support department. Before doing so MAKE SURE that your log-in name on your email client is set to your FULL e-mail address (ex: support@localisp.com).

Users that used the Address Book feature in the previous version of Webmail should expect to have access to their Addresses today, we apologize for the inconvenience. Due to incompatibilities between the two formats, our staff is converting all address books manually.

Thank you, from the Local-ISP Technical Support Department
  7/5/2005  18:48 As of this time most if not all errors associated with the Mail software upgrade have been rectified. If you continue to have problems please contact the Technical Support department, before doing so MAKE SURE that your log-in name on your email client is set to your FULL e-mail address (ex: support@localisp.com).

Users that used the Address Book feature in the previous version of Webmail should expect to have access to their Addresses by mid-day Wednesday, we apologize for the inconvenience

Thank you, from the Local-ISP Technical Support Department
  7/5/2005  02:01 The mail server upgrade has been completed. If you cannot see addresses that you had saved in your webmail address book, please call us so that we can copy them for you. If you cannot access administration for your mail domain, please contact our support department.
  7/4/2005  09:39 We are currently upgrading our mail servers. SMTP, POP3, and WebMail services are all up. We are working on finalizing the conversion, but all basic functionality should be restored.
  7/2/2005  09:10 We are currently upgrading our mail servers. SMTP and WebMail services are up. POP3 service will be restored shortly.
  7/15/2004  15:36 Attention Effective Monday, July 19, 2004, the old Verizon dial-up numbers will go offline. This means users using the 1-500-699-0660 number or one of the older numbers will not be able to connect.


Please check your number to ensure it is one of the new access lines.


Also, ensure that "@localisp.com" has been added after your username.


To further automate the process please download the Local-ISP Dialer 3.0
  6/19/2004  20:10 Mail server upgrades have been completed. We will continue to work on the servers over the next day to enable additional features such as virus scanning and better anti-spam options, but this should involve little (if any) interruption in mail service. Thank you for your patience.
  6/19/2004  14:52 We are currently performing maintenance and upgrade operations on our mail servers. You may experience interuptions in mail service during this time. We will notify you when the process is complete.
  6/18/2004  18:25 On Saturday, June 19, 2004, we will be performing maintenance and upgrade operations on our mail servers. You may experience interuptions in mail service during this time. We will notify you when the process is complete.
  4/19/2004  15:25 NOTICE: After upgrading our Mail sever to Ipswitch's IMail 8.1 our Technical Staff has noticed several users on the localisp.com domain (business and dial-up customers) have reached nearly a full mailbox on their accounts and has been that way for some time. We encourage all users to please check mail box size by logging in through our Webmail interface. You may access that by clicking the My Webmail link above.
  3/15/2004  22:25 All server maintence has been completed.
  3/15/2004  18:00 We will be performing maintence operations on some of our web servers between 7:00pm-12:00am tonight. During this time, you may notice some brief inability to access sites hosted on our servers. We apoligize for any inconvenience this may cause.
  3/15/2004  10:35 Some of our users have reported receiving e-mail messages that seem to be from a Local-ISP network administrator. These have viruses attached - DO NOT RUN THE ATTACHMENT. Local-ISP has NOT send you mail from admin@usamailbox.com or admin@localisp.com. If you have received a message and are unsure of its authenticity, please call us to check. If you fear that you may have run this attachment, run a virus scan of your computer ASAP.
  3/3/2004  15:52 VIRUS ALERT Please update your Virus Definitions immediatley, there is a virus going around that attacks your TCP/IP stack, latest definitions will stop this virus from causing any harm to your machine. You can find more information on the Microsoft web-site at: https://information.microsoft.com/security/antivirus/mydoom.asp
  2/24/2004  15:40 Web3, one of our primary webservers will be down from 3:50-4:20 for emergency corrective procedures, if you are experiencing trouble with your website, please wait until 4:30 before placing a call to our Technical Support Department.
  1/27/2004  00:03 ALERT - A new e-mail worm is spreading around the Internet. This worm is set to run Denial of Service attacks that can cripple networks between February 1st to February 12th, 2004. In preparation for this attack Local-ISP is taking all necessary measures to prevent the spread of this worm in our network.

To make your computer secure please ensure you do the following:
1. Update Your Version of Windows: Windows Update
2. If you have Anti-Virus Software install the latest updates.
3. Do not open ANY attachments unless you are EXPECTING them.
4. Visit Symantec for more information and removal instructions.
  9/15/2003  15:58 NOTICE: Problems caused by the recent slew of worms on the Internet are still occuring but are diminishing rapidly as people secure their computers. Local-ISP has taken precautions to protect our network and your service and will continue to do so until the threat is gone. Please note that these precautions will not affect normal activities such as web browsing, e-mail, FTP, or most other normal Internet functions.

If you are running MAC/OS, Linux, Unix, or anything other than Microsoft Windows you should not be affected by these worms. For those of you running Microsoft Windows, if you have not already done so we recommend you run the Microsoft Update utility to insure your system has all the latest security patches loaded.
  8/22/2003  17:21 ALERT: Due to the continuing and apparently expanding threat from the MSBlaster and Nachi worms Local-ISP has taken precautions to protect our network. Traffic on certain TCP and UDP ports exploited by these worms is being blocked. This does not affect normal web browsing, e-mail, FTP, or most other Internet functions however it may affect certain applications relying on the same services exploited by these worms. We appologize for any inconvenience this may caus. If you already loaded the patch for MSBlaster (MS03-026) you should be protected from these worms. Local-ISP is STRONGLY advising all our customers to make sure your systems are both patched and cleaned! The patch can be found on Microsoft's web-site at http://www.microsoft.com and cleaners are available at http://www.symantec.com. Also, please note that the Nachi worm spreads through e-mail. PLEASE do not open e-mails with attachments that end in .pif or .scr!!! Most anti-virus software will filter these attachments out IF your software is up to date. We HIGHLY recommend you use anti-virus software on your system and keep it up to date!
  8/21/2003  14:52 ALERT: There is a new worm called Nachi running around which exploits the same vulnerabilities as MSBlaster did but it's much more damaging. To protect our network we have blocked traffic on ports 69UDP and 707TCP. If you already loaded the patch for MSBlaster (MS03-026) you should not be affected by this new worm. If you have NOT loaded the patch PLEASE do so ASAP! The patch can be found on Microsoft's web-site at http://www.microsoft.com.
  8/19/2003  18:12 Local-ISP has removed all filtering against the Blaster worm (the MS03-026 exploit) from our routers. It is vital that you install all necessary patches (from microsoft.com) if you have not already done so.
  8/19/2003  16:02 All web server functionality has been restored.
  8/19/2003  11:09 We are currently experiencing difficulty with the Cold Fusion MX engine. Our Technical Support Staff is working to quickly resolve the problem as fast as possible.
  8/18/2003  18:48 Our Technical Support Team has finished upgrading Macromediaİ Cold Fusion to our servers. If you are having difficulties accessing Cold Fusion content, please feel free to send a request to our technical support staff, but please be aware that your issue is most likely script-related and contact your website developer.
  8/18/2003  18:05 We are loading ColdFusion MX on our web servers at this time, so hosted web sites might be down for a few minutes.
  8/18/2003  17:49 We are currently running some updates to routers and servers. You might find some services unavailable for a few minutes. Everything will be back to normal within about 30 minutes.
  8/12/2003  17:25 The blaster worm is currently circulating the Internet, and it poses a very severe threat to all computers running Microsoft Windows NT, 2000, or XP. You can protect yourself by downloading the patch for MS03-026, from microsoft.com. If you have not installed this patch already, do so IMMEDIATELY. Local-ISP has taken steps to prevent the further spread of the worm on our network, but these are temporary measures and cannot protect you indefinitely.
  8/12/2003  15:34 All systems operational.
  8/12/2003  15:32 Network status system active.
  8/12/2003  15:30 Network status service started.