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Friday, September 05, 2008
Home > The Company > Policies and Agreements > Acceptable Use Policy

Local-ISP Acceptable Use Policy

This document is intended to describe, in general terms, what is acceptable use of the Local-ISP Services (“Service(s)”) by any Customer of Local-ISP, their employees, users, or assigns (“Customer(s)”). By using the Services all Customers agree to abide by the rules and conditions below.

In the most basic terms, any use of the Services that violates the law, regulation, or any of the generally accepted norms of the Internet community, whether or not specifically mentioned in this document, would be considered prohibited and unacceptable use. Local-ISP, at it’s sole discretion, may determine the acceptability of a particular use on a case by case basis. The following are some examples of use that would be considered unacceptable:

Unsolicited e-Mail – Unsolicited e-mail, commonly known as Spam, is an unacceptable use of the Services and will not be tolerated. Quite simply, JUST DON’T DO IT! Spam wastes a tremendous amount of Internet resources as well as time and effort for the recipients that need to deal with it. It is a major abuse of the Internet. Anyone determined to be transmitting Spam will be subject to immediate disconnection from the Service, charges for early termination of any contract, charges for the time and effort to deal with any complaints, and any other costs related to the transmission of the Spam.

Illegal Material – Posting, transmitting, disseminating, or receiving illegal material is an unacceptable use of the Services. Again, JUST DON’T DO IT! As with any violation of our policies, you would be subject to immediate disconnection from the Service, charges for early termination of any contract, charges for the time and effort to deal with any complaints or legal matters, and any other costs related to the matter.

Telco Charges – It is the sole responsibility of Customer to ascertain and pay any telco charges billed directly to Customer for use of any of the Services. In general, this applies to dial-up services. Local-ISP is not responsible for any telco charges incurred by Customer in using the Services.

Offensive or Objectionable Content – Local-ISP provides the Services “As-Is”. With the exception of some basic Spam filtering for e-mail, Local-ISP does not in any way block or filter content. It is the sole responsibility of the Customer to filter any content they deem offensive or objectionable. There are many software packages on the market that Customer may use to assist in filtering such content. Any Customer disseminating such material to recipients who do not wish to receive such material will be subject to the same policies as those sending Unsolicited e-Mail or Illegal Material.

Worms, Viruses, and other Malicious Code – Local-ISP highly recommends that all Customers utilize anti-virus software and/or firewalls to protect their computer or network. It is the sole responsibility of Customer to protect their system(s) from any such attacks. In the event a Customer system is determined to be infected with or otherwise transmitting a worm, virus, or other malicious code, Local-ISP may, at it’s sole discretion, suspend Service to Customer until the problem is resolved by Customer. If it is ultimately determined that Customer intentionally transmitted such information, the Services will be immediately terminated and the appropriate authorities will be notified. Further, in such instance, Customer will be solely responsible for all charges and costs associated with the early termination of the Services, cleanup of any damage caused, legal costs, and any other costs related to the matter.

The above is by no means a complete list of unacceptable use. By utilizing the Services, Customer agrees that Local-ISP, at it’s sole discretion, may determine on a case by case basis if a particular Use is unacceptable and Customer will be subject to the consequences of any such action. These policies are not intended to prevent legitimate business and personal use of the Services and Local-ISP will make every reasonable effort to avoid doing so.